At Metric Mobility, we understand that every transport operator is unique. That's why we don't believe in one-size-fits-all solutions.

Working closely with Collins Coaches, our development team has designed and delivered a fully customised passenger app, tailored to reflect the company's brand identity while providing passengers with a seamless and intuitive travel experience.

From the colours and branding to the user interface and functionality, every aspect of the app has been personalised to ensure passengers instantly recognise Collins Coaches and enjoy a consistent digital experience.

Everything Passengers Need in One Place

Designed to simplify every journey, the Collins Coaches app gives passengers instant access to all the information they need before, during, and after their trip.

With the app, passengers can:

• Purchase tickets securely in just a few taps.
• Store digital tickets directly on their mobile device.
• Track buses in real time.
• View live timetables and service information.
• Stay up to date with the latest company news.
• Receive instant push notifications about service updates and important travel information.

By bringing these features together in one easy-to-use platform, the app makes travelling with Collins Coaches more convenient than ever.

A Successful Launch

The response from passengers has been overwhelmingly positive. In just three months, the app has achieved around 2,000 downloads, demonstrating the growing demand for digital solutions that make public transport simpler and more accessible.

The success of the launch reflects both Collins Coaches' commitment to improving the passenger experience and the value of investing in modern mobility technology.

Built Around the Operator

What makes this project particularly special is that the app isn't an off-the-shelf product. It has been fully customised for Collins Coaches, incorporating the company's branding, colours, and identity to create a digital platform that feels like a natural extension of their service.

Behind the scenes, Metric Mobility's development team worked closely with Collins Coaches throughout the project, ensuring every feature met the operator's requirements while maintaining the high standards of performance, reliability, and security expected from a modern passenger app.

This collaborative approach allows operators to offer a professional digital experience without compromising their own brand, while benefiting from the latest mobility technology.

What Collins Coaches Had to Say

The success of any project is best measured by the experience of the people who use it. Following the launch of the app, Danny Collins, Managing Director of Collins Coaches Limited, shared his thoughts on the partnership:

"Collins Coaches Limited partnered with Metric Mobility Solutions to design and develop our smartphone app, and we have been absolutely delighted with both the process and the finished product.

From the outset, the team at Metric Mobility Solutions took the time to understand our business, our customers, and the practical day-to-day needs of a busy coach operator. They delivered a professional, user-friendly app that has become a valuable part of how we communicate with and serve our passengers.

The app includes a wide range of features that are genuinely useful to our customers, including live vehicle tracking, timetable information, fares, service updates, concert coach bookings, lost property reporting, private hire enquiries, recruitment information, and easy access to key Collins Coaches services.

The live tracking facility in particular has been a major improvement for our passengers, giving them greater confidence and convenience when using our services. The ability to report lost property, check fares, book concert transport, and make enquiries directly through the app has also helped us provide a more efficient and modern customer experience.

Metric Mobility Solutions were professional, responsive, knowledgeable, and easy to work with throughout the project. They understood what we wanted to achieve and delivered an app that reflects the quality, reliability, and customer focus of Collins Coaches.

We would have no hesitation in recommending Metric Mobility Solutions to any transport operator looking to improve their digital presence and deliver a better service to their customers."

Danny Collins
Managing Director, Collins Coaches Limited

Driving the Future of Passenger Experience

The Collins Coaches app is another example of how technology can transform public transport by making journeys easier, improving communication with passengers, and providing operators with powerful digital tools.

At Metric Mobility, we're proud to create tailor-made mobility solutions that help operators strengthen their brand while delivering the smart, connected travel experience passengers expect today.

As more operators embrace digital innovation, we look forward to continuing to develop bespoke solutions that put both passengers and operators at the centre of every journey.